1. Determining your DVR/NVRs Internal IP
You can check your recorders IP by going into the Network Configuration on the DVR/NVR and that will list your network stats as shown in the screenshot below:
If you’ve kept the default IP you should be able to enter the 192.168.66.172 on your web browser or app and connect if the DVR is in the same network (same Wi-Fi or local network).
In order to access your system over the internet, you’ll need to forward some ports and determine some information about your external IP.
2. Port Forwarding
Port Forwarding or “opening ports” is a way for your router to allow traffic on certain ports. In our case it’s the DVR or NVRs specific ports.
Ports 80 (Web), 8000 (Apps), 8554 (Video) should be forwarded to both TCP and UDP on your router.
Unfortunately because there are hundreds of router manufacturers and and thousands of different routers there is no unified way to guide you on how to forward up your ports.
This website may be helpful. Select your router manufacturer and model number, a list of programs will pop up. Find “Security Camera Warehouse Recorder” and Follow the step by step guide to open the ports.
We recommend referencing your router’s user manual in order to help forward ports.
3. Determining if your External IP is static or dynamic
Your External IP is: Click Here to display your External IP
To put it simply, your IP your address on the internet. However, unlike a home or business address IPs often change making it hard to find your network over the internet.
The first step is to determine if your external IP is static or dynamic. Static IPs are addresses that don’t change, while dynamic IPs can change.
Most home users will have a dynamic IP unless specifically requested.
Schools, businesses, or government facilities, etc should contact their technical staff or internet provider to determine their IP situation. Static IPs are typical with business level internet.
Most internet providers will charge extra (about $10) per month to get a static IP, however there is a free alternative you can use in step 4.
If you do have a static IP and port forwarded correctly you should be able to connect to the DVR/NVR using your static IP’s address in the browser or app.
4. Setting up a DDNS – A Free Alternative to a Static IP
DDNS (Dynamic Domain Name System) is a way to map your ever changing dynamic IP to server address.
There are a few good and free providers out there, www.noip.com is a popular choice and integrates well with our DVRs.
Once you set up an account with No-IP, remember your No-IP username, password, and address under “Managed Hosts”
Then, go to your DVR/NVR and right click
Go to Menu – Configuration – Network – DDNS
Enter in the information provided there and hit “Apply”
Finally, you should now be able to connect via the external network by using your No-IP address. Note: Because some routers do not feature “loopback” it’s best to use your internal IP when connected to the same network as the DVR or NVR. Using your external IP or DDNS address may not allow connection.